During Your Trip
What kind of support do you provide while I am in China?
You will have 24/7 on-the-ground support from our dedicated team. Upon arrival, you'll be given a dedicated contact number and WeChat contact. This means you can reach us anytime for any reason—from emergencies and unexpected changes to simple questions, translation help, or a great restaurant recommendation.
What kind of hotels and vehicles do you use?
Your safety and comfort are our top priorities. We only partner with carefully vetted, highly-rated hotels, ranging from unique boutique design hotels to trusted international 5-star brands. All our vehicles are modern, clean, fully air-conditioned, and operated by a licensed, professional, and reliable driver.
I have special dietary requirements. Can you accommodate this?
Yes, absolutely. This is a key benefit of a custom tour. Please inform us of your dietary needs (e.g., vegetarian, vegan, gluten-free, allergies) during the planning stage. Your guide will be fully aware of your requirements and will proactively communicate with all restaurants to ensure your meals are safe and delicious.